At Neelson Tiles, we understand that it is our responsibility to conduct business using high ethical standards, respect towards individuals and society, and sustainable practices that contribute to the better world. As per our understanding, the following three are our key responsibilities, which we are faithfully fulfilling.
Being a resident of planet Earth, we have a responsibility to take care of the natural environment at every step. At Neelson, we are strongly driven by international standards for sustainable practice in business. We not only make rational use of natural resources and renewable energy but also take all the necessary steps to prevent pollution in the manufacturing process.
Moreover, our research, development, and innovation team always emphasize glazed porcelain tiles products that are environment-friendly only. We once again reiterate that environment-friendly and sustainable practices will always be one of our top priorities.
To manufacture and supply the phenomenal quality glazed porcelain tiles to the global market is not just a routine for us but also our prime responsibility. Our expert team hand-picks everything from raw materials, to technologies, to industry experts in a bid to ensure that we produce the finest ceramic products at an affordable rate.
Our dynamic R&D Team, Quality Assurance Department, Satisfied customers, and encouragement from partners also play significant roles in motivating us to create top quality porcelain tiles in India. Once again, we assure you that quality ceramic products with stunning designs and textures at affordable rates will always be our prime concern.
We want our clients to be happy with our service. We, therefore, take customer satisfaction very seriously. At Neelson Tiles, we have a dedicated customer service department that addresses all customer inquiries and grievances as quickly as possible, ensuring that customers do not suffer.
We strongly believe that a happy customer is a loyal customer, and therefore we always strive not to give customers an opportunity to complain. But, being humans, sometimes we goofed-up too. In such cases, we will be just a phone-call-away for 24x7! Also, note that our customer service won’t end with the order delivery; instead, we will help you even post-delivery if the need arises.